The National Credit Union Administration (NCUA) has received reports of a phishing scam that uses a website with a logo and a design similar to the agency’s site in an attempt to convince members to provide social security numbers, account numbers, login information or send money.
NCUA would not request personal or financial information in this manner. If you receive one of these emails, please do the following:
• Call NCUA’s Fraud Hotline toll-free at 800-827-9650 or 703-518-6550 in the Washington, D.C., area.
• Contact the Internet Crime Complaint Center, a partnership between the FBI and the National White Collar Crime Center. NCUA also offers information about avoiding frauds and scams on its MyCreditUnion.gov website.
If you believe you are a victim of this phishing scam, or notice any unusual account activity, please do the following:
• Contact us immediately at 317-558-6000, or by using Live Chat. Tools available to assist with easy account monitoring are online banking, our mobile apps, and your monthly statement.
• Contact the three major credit bureaus—Equifax (800-525-6285), Experian (888-397-3742) and TransUnion (800-680-7289)—to request a fraud alert be placed on their credit reports.
For more information on the National Credit Union phishing scam, click here:http://www.ncua.gov/News/Pages/NW20150317PhishingScam.aspx