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CU Online is FORUM’s secure online banking system. Find out about the features, security, and enrollment process below.
Utilize personal financial management tools; create budgets and assign transactions
Set custom real time alerts via text or email
Transfer, pay, and track all of your accounts in one place
Schedule check and electronic payments with free bill pay
Stay safe and secure
View pending debit card transactions
FORUM Credit Union utilizes a multi-factor authentication system called Entrust IdentityGuard. Authentication is based on your username and password and the second layer of authentication is based on the use of a cookie (the site will remember what browser it is being accessed from). If you prefer not to use the cookie, you can receive an email or text with a special code to login each time. You will have 30 minutes to enter that code before the page expires, so it is suggested that you have your mobile phone or email easily accessible.
Frequently Asked Security Questions
Why am I being asked for my computer to be "remembered?"
You can choose to have your computer "remembered" based on whether it is a private or public computer. If you choose to have it "remembered," and encoded cooke will be dropped into your web browser and IP address. This will allow you to log in without being required to input the security code.
Do I have to choose to have my computer "remembered?"
No, this is a personal preference. If you don't choose to have it "remembered" you will be required to enter a security code at each log in.
I chose to have my computer "remembered," but I keep getting asked for a security code at log in-why?
There could be a couple of reasons for this occurance. Are you logging in form the same IP address and web browser you initially had the computer remembered on? If you change locations, if your browser has been upgraded, or if you change your browswer, the cookie will not be remembered. You may also want to check if your browser settings are set up to have your history and/or cookies deleted upon exit. If this is the case, you'll need to change these browser settings.
Enrolling in CU Online is simple! To enroll, click here, then click the “Enroll Now” button found on the login screen. You’ll be taken through a few steps:
Acceptance of Disclosure
Personal and Contact Information
Username and Password Creation
Verify Identity by Out of Wallet Questions