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One priority that most Americans agree on from our new Presidential administration is the need to improve our nation’s infrastructure. Here at FORUM, we have been working on our own infrastructure road map the last five years. Some of the recently completed projects include the following:
As we continue with our infrastructure improvements, we are now working on what is likely our most ambitious project in our 76-year history – the implementation of a new core system. The core, which serves as our account-processing platform, will house both personal and business accounts. This integration is something we currently are not able to do and will bring us much-needed efficiency and, most importantly, be the foundation to bring you new and innovative solutions. The projected live date for the new core is summer 2018 and we will be sharing more news and information on this project as it progresses.
The infrastructure work is being done to better serve you – our member and owner. Our software upgrade is just one of the investments we are making to improve member services, others include:
These are just a few highlights of our plans to expand and improve our delivery of service to you. As a not-for-profit financial cooperative owned by you, our members, we try to balance maximizing returns via higher dividend rates and lower loan rates as well as spending money on improving our service infrastructure. We take this balancing responsibility seriously, and this is why we want to keep you informed of the cooperative’s future. Our goal is to maximize value of membership for our existing members and make the Credit Union relevant for future generations of FORUM members. Thank you for being a FORUM member.
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©2017 FORUM Credit Union | 11313 USA Parkway Fishers, IN 46037 | 317-558-6000
©2017 FORUM Credit Union