Fraudulent Emails 10/2012

FORUM has been notified that fraudulent emails are being sent that have the appearance of having been sent from NACHA. These emails state that a person's direct deposit via ACH payment has been rejected due to their business software package being out of date. This email provides a link to visit a secure website to find out more details. Once clicked, the link downloads a virus onto the device.

NACHA does not send communications to persons or organizations about individual ACH transactions that they originate or receive.

Please email us at fraud@forumcu.com if you have experienced any fraud.

BBB Issues Nationwide Warning 7/2012

The Better Business Bureau (BBB) has issued a nationwide warning about a new scam claiming that President Obama will pay consumers’ utility bills through a federal program.

How the Scam Works:

Consumers are being contacted via telephone, fliers, social media and text messages and various other means with claims that President Obama is providing credits or applying payment to utility bills.

To receive the money, scammers claim to need the consumer’s Social Security Number (SSN), financial institution routing number and account number. In return, the consumers are given a fraudulent financial institution routing number to use in order to pay their utility bills through an automated telephone service.

The payment service initially seems to accept the payment but then declines it within a few days of finding the banking information to be invalid. The consumer’s bill has not been paid and his/her SSN and personal financial information have been compromised.

Helpful Tips:

The BBB offers the following tips to help consumers avoid becoming victim of this scam:

Never provide your SSN, credit card number or banking information to anyone who calls you, regardless of whom they claim to be representing.
If you receive a call claiming to be your utility company and feel pressured for immediate payment or personal information, hang up and call the customer service number on your utility bill.
Never allow anyone into your home to check electrical wiring, natural gas pipes or appliances unless you have scheduled an appointment or reported a problem. Also, ask the employee for proper identification.
Think safety first, always. Do not give in to high pressure tactics for information over the phone or in person.

Fraudulent Phone Calls 4/2012

Someone stating he is Officer Fleming has been calling FORUM members from phone number 770-217-4669 and stating that if they do not call him back or settle the amount owed they will be arrested and fired from their job. He has social security numbers and addresses. He tells the person he calls that they are involved in a fraud or owe on a unpaid loan. He wants to do a settlement over the phone and requests banking information.

These calls did not originate from FORUM. Please do not respond. If you are experiencing any fraud, please email us at fraud@forumcu.com.

Fraudulent NACHA Emails 12/2011

FORUM has been notified that fraudulent emails are being sent that have the appearance of having been sent from NACHA. These emails vary in content and appear to be transmitted from email addresses associated with the NACHA domain (@nacha.org).

NACHA itself does not process nor touch the ACH transactions that flow to and from organizations and financial institutions. NACHA does not send communications to persons or organizations about individual ACH transactions that they originate or receive.

Please email us at fraud@forumcu.com if you have experienced any fraud.

Fraudulent Emails 11/2011

Fraudulent emails are being sent to members saying "The Domestic Wire fund transfer, recently sent from your checking account, was not processed by FedWire. Please click here to view further information." DO NOT click on this link. FORUM does not process wires through the Federal Reserve (FED Wire). Everything goes through Alloya, formerly Members United. Please email us at fraud@forumcu.com if you have experienced any fraud.

Fraudulent Phone Calls 5/2011

Fraudulent phone calls are being made to members asking for their Debit Card PIN. These calls did not originate from FORUM. The numbers members have supplied us with are 701-509-8703 and 203-322-9876 (already disconnected). Please email us at fraud@forumcu.com if you have experienced any fraud.

Fraud Alert: Fraudulent NACHA Emails 3/2011

The Electronic Payments Association has received reports that individuals and/or companies continue to receive fraudulent emails that have the appearance of having been sent from NACHA. These emails vary in content and appear to be transmitted from email addresses associated with the NACHA domain (@nacha.org). Some bear the name of fictitious NACHA employees and/or departments.

NACHA itself does not process nor touch the ACH transactions that flow to and from organizations and financial institutions. NACHA does not send communications to persons or organizations about individual ACH transactions that they originate or receive.

Please email us at fraud@forumcu.com if you have experienced any fraud.

Fraudulent Phone Calls and Texts 03/2011

Fraudulent phone calls and text messages are being sent from the phone number prefix "558", which is also the prefix for FORUM numbers. These calls/texts are asking for the member's debit card PIN number. These calls/texts did not originate from FORUM; please do not respond. Please email us at fraud@forumcu.com if you have experienced any fraud.

Fraudulent Cashier's Checks 10/2010

Counterfeit FORUM cashier checks are being circulated. The checks may state you have won a lottery. These checks did not originate from FORUM; please do not try to cash them. Please email us at fraud@forumcu.com if you have experienced any fraud.

Fraudulent Phone Calls 7/2010

Fraudulent phone calls are being made from someone claiming to be FORUM Credit Union Security. They state they are calling about the member's account and they are asking for a member's debit card number and PIN number. These calls are possibly coming from a 603 area code. These calls did not originate from FORUM; please do not respond. FORUM would never contact you via phone, text, or email and ask for your personal financial information. Please email us at fraud@forumcu.com if you have experienced any fraud.

Fraudulent Phone Calls

Fraudulent phone calls are being made from a fictitious collection agency. They state they are calling about a past due loan and asking for payment. They then ask for a checking account number and routing number to debit a payment. These calls did not originate from FORUM; please do not respond. FORUM would never contact you via phone, text, or email and ask for your personal financial information. Please email us at fraud@forumcu.com if you have experienced any fraud.

Ongoing Fraud Alert

Fraudulent text messages and emails are being sent to consumers all over the country, including some FORUM members. These messages state that your debit card has been compromised or deactivated and request that you call to reactivate. Some consumers receive these messages on a monthly basis.

These messages did not originate from FORUM; please do not respond.
Your debit card and account information have not been compromised.
FORUM would never contact you via phone, text, or email and ask for your personal financial information.
Please email us at fraud@forumcu.com if you have experienced any fraud.

Fraud Alert: Fraudulent IRS Emails

Criminals have launched a major e-mail campaign to deploy the infamous ZeuS Trojan e-mail, which will send spam messages disguised as fraud alerts from the Internal Revenue Service (IRS), Twitter account hijack warnings, or salacious Youtube.com videos.

The fraudulent IRS e-mail uses the verbiage "Notice of Underreported Income" as the Subject Line and encourages the recipient to click a hyperlink to review their tax statement.

To help protect against such fraudulent activity, FORUM recommends: