Thursday, 6 October 2011 11:11
FORUM Credit Union members regulary complete surveys after various interactions to grade the level of service that was provided to them. Last month 84% of the credit union members surveyed said they would use FORUM again, and they would recommend a friend, co-worker, or family member to FORUM. While 84% is great compared to industry standards, we understand the importance of giving the credit union members the highest level of service possible and we want that number to be higher.
Would you recomend FORUM Credit Union to a friend, co-worker, or family member? If you are not one of the 84% that said yes, we want to know why not. Click here to tell us what we can do to earn a “Yes” from you. If you are one of the 84% that said yes, then go ahead and do it. Click here to tell a friend about FORUM CU.
While other Financial Institutions make changes to improve profitability and drive up their stock prices, FORUM Credit Union makes changes to better serve you. We just need you to speak up and tell us what we need to do to better serve you, and we need you to tell your friends, co-workers, and family members about FORUM Credit Union.
Thank you for being a FORUM member!