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True Story: Connecting the Dots

I am reminded during my daily commute – by an abundance of signs – that we are experiencing positive economic growth in central Indiana.  It is amazing to see the number of new homes being built and businesses starting or expanding, including the large quantities of dirt being moved for the foundation of Indiana’s first Ikea store right across the street from our headquarters location. FORUM has been fortunate to participate in this growth in the form of new automobile loans, mortgages, and even commercial loans to help local business owners.  


When you, as a member, decide to purchase a new car, buy a new home, or expand your business we recognize you have hundreds of options to choose from for your financial partner.  The FORUM team is what sets us apart from those other options and we appreciate when you decide to utilize your Credit Union.  I hear stories about how our team has helped members with exceptional service on a daily basis.  We recognize we are not perfect, as I also hear about areas we can improve, and we work diligently in learning from these situations to take steps to better serve members.  In order to bring you the best service possible, we are also expanding our FORUM team and looking for top talent to join us.  If you or someone you know might be interested in a career at FORUM, please check out our available positions here.  We pride ourselves as being an Indiana Best Places to Work award winner the past five years and creating an environment where our employees are proud to work.


FORUM Employees Celebrate Mr. JeterAs we continue to grow the FORUM team, each new employee takes part in an onboarding process called Connections.  This program ensures new teammates feel welcomed into the FORUM family and learn as much as possible about the purpose and culture of the Credit Union.  During this time, we share the Credit Union’s history – from Hoosier Federal Credit Union (our first name in 1941) to Telco Federal Credit Union (1965) to our final name change to FORUM Credit Union (2000).  Through these 75 years of business, we’ve evolved and grown with the local economy to help best serve our members.  When I share the story of the Credit Union, I talk about the visionary direction of our founders and our first CEO, the late Mr. John Jeter.  Mr. Jeter faithfully served the Credit Union for 33 years from 1965 to 1998.  During this time, he boldly led the Credit Union in a number of new areas, including the move of our headquarters to our current location in Fishers.  On Tuesday, September 6, FORUM executives and employees who have been with us for more than 30 years welcomed Mrs. Jan Jeter and Mr. Jeter’s sister to honor his service at FORUM.  We recently named a meeting space the John Jeter Conference Room and added a few artifacts to remind visitors of his work.  Additionally, we placed a personalized paver in our courtyard, a new tradition that we recently started to honor any employee who retired from FORUM with 10 or more years of service, which we thought was only fitting for Mr. Jeter.  

As we connect the dots of the Credit Union’s history and the local community, we are grateful for your continued membership, fortunate to be a part of a growing economy, and proud of our 75-year history.  We are even more excited about our future of serving our 130,000 current and growing members/ owners.