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Your FORUM Online Newsletter

Keeping Your Finances Protected



Identity theft is the fastest growing crime in America and hits a new victim every two seconds.* This crime entails stealing someone’s identity to gain access to resources and other benefits in that person’s name. Once identity theft occurs, it can take years to repair the damage. The best defense against identity theft is taking the right preventative measures. Below are a few steps you can take to protect your finances and privacy.
Safe Shopping and Sharing

  • Do not share personal information like your social security number or account numbers over the phone, through the mail, or on the Internet unless you initiated contact or you know who you are dealing with.
  • Shred all documents with sensitive information before putting them in the trash.
  • Secure all of your online accounts by creating strong passwords (at least 8 characters that include upper and lower case letters, numbers, punctuation marks, and symbols) and changing them often.
Monitoring Your Accounts
  • Check your statement or online account regularly to ensure all withdrawals and charges were authorized by you. As a FORUM member, you can take advantage of free online banking to check all of your accounts. Click here to enroll.
  • FORUM members can also create mobile and email custom alerts within CU Online to prevent fraud. Alerts can include everything from transaction summaries to warnings when withdrawals exceed a certain limit.
Checking Your Credit
  • You can choose to review and monitor your credit on your own or you can pay a credit monitoring service to track your credit report and send information on recent activity. FORUM members can also receive a free credit report at any of our branch locations.
  • If you suspect fraud, you have a couple of options. You can place a fraud alert on your credit report, which is essentially a red flag to notify lenders that they need to take extra precautions to ensure your identity before extending credit. You can also “lock” or “freeze” your credit. This prevents lenders and others from accessing your credit report entirely.

Here at FORUM, we do everything we can to protect our members by monitoring accounts and working with companies to prevent fraudulent activity. We’ll also contact you if there is suspicious activity present and reissue your debit cards when needed. You can also contact FORUM if you suspect fraudulent activity on your account. 



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FORUM Credit Union in Indianapolis, Indiana is federally insured by the NCUAFORUM Credit Union in Indianapolis, Indiana is an Equal Housing Opportunity lender
Federally Insured by NCUA