Who We Are
As a financial cooperative, FORUM is not publicly traded and doesn’t have shareholders. Instead, our members are owners, and we are able to return profits to members through higher savings rates and lower loan rates. It’s “Your Money. Your Voice.” at FORUM – our members have a say in their financial wellbeing, and we simply provide an opportunity for members to successfully take control of their money and make it work harder for them. See how FORUM gives back.
Our Purpose
FORUM’s primary mission can be summed up in one simple, yet sincere statement: Helping Members Live Their Financial Dreams. This statement is most clearly reflected through our employees who are attentive to our members’ needs at every level and in every department. Voted as a best places to work since 2012, FORUM is dedicated to enriching the lives of our employees so we can in turn enrich the lives of our members. FORUM also endeavors to create products and services that help members achieve their goals in all aspects of their financial lives.
Our Services
We offer convenient branch locations in the Indianapolis area, access to over 5,000 Shared Branches nationwide and surcharge free Alliance One ATMs. And if that’s not convenient for you or you prefer a different channel, we also provide free online banking, bill pay, mobile banking, mobile deposits, and live chat online.
1940's
December 1941 FORUM opens its doors as Hoosier Federal Credit Union, serving employees of Indiana Bell Telephone Company.
1960's
Name change to Telco Federal Credit Union with manager, John Jeter, who later became CEO.
1970's
116th & I-69 location opened with first drive-up lanes.
1980's
Credit Union membership eligibility expands. FORUM becomes one of the first credit unions in the nation to offer checks as a way to make payments.
1990's
Nationwide locations & ATMs added through Shared Branching Network. First debit card released. CU Online home banking launched. TAPS loan origination software developed and launched by FORUM Solutions.
2000's
Name change to FORUM Credit Union. FORUM Conference & Events Center opened. FORUM merges with Central Indiana Schools Federal Credit Union.
2009
Mobile check deposits available. Sprout College Matching account released.
2011
First mobile banking app for Apple devices.
2014
FORUM Credit Union Foundation formed.
2015
East Washington Branch relocated to Brookville Road. New location on 135 in the Greenwood/Center Grove area opened. Apple Pay launched. Chip credit cards introduced.
2016
Chip debit cards launched. Android/Google and Samsung Pay available. $1 billion in loans outstanding to members.
2017
Fingerprint access to FORUM mobile app on iOS devices.
2018
Completion of core system software upgrade. Facial recognition access to FORUM's mobile app on iOS devices released.
2020
9th consecutive year being named Indiana Best Places to Work.
2021
FORUM Insurance Services launched.
2022
Third time being awarded 1st place in the ICUL's Alphonse Desjardins for Adult Financial Education.
2023
Reached $1M in collegiate scholarships awarded (since 2015). 1st place awarded in the ICUL's Louise Herring Award for Credit Union Philosophy in Action. Added full suite of card controls for debit and credit cards. Launched digital piggy bank and chores and allowance app, My First Nest Egg.
2024
Opened 14th branch location in Greenfield. Launched financial coaching service, SafisLife and our financial education platform, Enrich.
2025
Launched small dollar digital investing tool. Opened 2nd Fishers branch location on Olio Road. Added Banzai to our suite of financial education resources.
